×î×¼µÄÁùºÏ²ÊÂÛ̳ offers a wide range of services including: building maintenance, mechanical work, plumbing, carpentry, handymen work, electrical work, cleaning, portering, pest control and waste disposal. You can book any of these services by "raising a service request". You can raise a service request in MyCampus, which is the software ×î×¼µÄÁùºÏ²ÊÂÛ̳ uses to manage requests, let you know when to expect your request to be fulfilled, and when it's complete .
Before you start
Please note there is an exception for ×î×¼µÄÁùºÏ²ÊÂÛ̳ East, which does not use MyCampus. Both methods are listed below.
Wherever you are reporting from you will need:Ìý
- Your ×î×¼µÄÁùºÏ²ÊÂÛ̳ username and password;
- the ×î×¼µÄÁùºÏ²ÊÂÛ̳ building name;
- the floor level; and
- the room number (if applicable)
- 1. Raise a service request
Make a service request in MyCampus
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- , making sure that you include all the details requested above. Depending on the request more information could be useful in assessing how and when to fulfil the request.
- You'll be given some options to help the team identify the exact nature of the problem.
- The customer team will process your report, and update you with next steps.
- 2. (Optional) Monitor your request
MyCampus lets you stay up to date with the progress of your request, so all the information is in one place
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- Simply sign in with your ×î×¼µÄÁùºÏ²ÊÂÛ̳ details and the latest information on your request will be available.
- 3. Raise a request for a ×î×¼µÄÁùºÏ²ÊÂÛ̳ East Building
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To raise a request at One Pool Street or Marshgate, you can either:Ìý
- Report the issue via e-mailÌý
- Report to the front deskÌý
- Telephone +44 (0)33 3555 2980Ìý
- Complete our .Ìý