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The Services System has been created to allow departments formally to record their visitors and to request access to ×î×¼µÄÁùºÏ²ÊÂÛ̳ services for them, and for other categories of person who do not receive them automatically (for example honorary staff).

Using the Services System simplifies the process of requesting services - both for the department and the service providers. As such, Service Providers may begin to require the use of the Services System for all new requests.

The registration form is available on the website.
Registration requires the authorisation of your Head of Department.

Yes Computer Based Training is available. The system has been designed to be easy to use and require minimal training however a user guide is available to down load and staff are available to answer your queries.

ID cards are automatically requested when a staff, student or visitor record is created. To obtain an ID card the individual will need to go to Security Systems with a second form of ID. The Security Systems website has the details

Usually the personal information is transferred to the Access Management system within 5 minutes of the record being saved. So you are able to collect the card almost immediately by going to Security Systems.

Not at the moment.

Computer Accounts are generated overnight and are usually available for collection from ISD IT Services on production of an ID card the day after request. Otherwise the computer account slip will be sent in the internal post to the department which can take between 1-3 days to arrive. Computer accounts are a chargeable service for some categories of visitor.

All visitor roles that are eligible for Library Access will get free reference only access. You are able to request borrowing access, using the Services System. For some visitor categories, the Department will be charged a fee.

The telephone Switchboard information is used to create the online directory. This can become out of date when Telecoms are not aware of changes within the department. You are able to use the Services System to re-assign existing telephone numbers to people in the department as and when they change. This will keep the switchboard notified of changes and ensure accurate information in the directory.

The ×î×¼µÄÁùºÏ²ÊÂÛ̳ directory publishes your NHS telephone numbers, if they are available. By notifying Telephony Services of changes to your external numbers you are able to keep your directory entry up to date.

Not all services are revoked. Often an entitlement or permission to access a service such as Desktop @ ×î×¼µÄÁùºÏ²ÊÂÛ̳ is revoked but the underlying computer account will remain active. You will need to use the Services System to revoke services when anyone (with the exception of students) leaves the department. For more information on automatic revocation, see: About UPI.

You are able to request another service for the visitor but please call the service provider to explain what you’ve done as it may be possible to stop the revocation process.

Not at this stage but there are plans to introduce this functionality in the near future

The Visitor categories should be considered quite broadly and you may need to choose a 'best fit' for your visitor. Please note that the issue of "roles" for ×î×¼µÄÁùºÏ²ÊÂÛ̳ people (be they staff, student or visitor) is currently under review as part of the ID and Access Management policy which hopes to stream line some processes around access to ×î×¼µÄÁùºÏ²ÊÂÛ̳ resources.

A bulk upload module has been added to the Services System. Up to one hundred visitors can be created and services requested in a single upload. See the bulk upload guide for more details.

You can download the Data Protection form. It should be retained by the host department.

You can download the Disability Egress & Evacuation Policy.